A minimum of 4 weeks notice is normally required. Orders will be accepted on a first come first served basis, since we only take limited amount of orders each month.
Fill Out Online Quotation Request Form to check our availability and get a quote.
50% non-refundable deposit is required to secure your order.
You can pay us by debit or credit card, online (paypal) or send a UK cheque by post. We will then confirm that your deposit has been received and that your order is confirmed. Read our available payment methods.
Once your order is secured, we will ask you to send us some portrait pictures. Although we do not intended to make an exact likeness, we do need clear close up pictures from at least 2 different angles. Please refer to our picture guidelines for more information
You can send us pictures either by email to or by post.
Unfortunately we are unable to process your order if we have not yet received your pictures.
Once final payment is received in full we will then dispatch your order
We always use Royal Mail Special Delivery (next working day guaranteed) for UK mainland destinations only, which is start from £12, including secure packaging.
Overseas delivery is from £25, depending on the weight and destination. We won’t be responsible for the actual shipping charges and any additional duties charged by your country. We would be able to give you a definite shipping cost at time of your order.